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Client Service Relationship

Our relationship with our clients will be based on certain long-standing principles, including:


  • An outstanding client service experience, focused on efficient and well-coordinated services
  • Commitment to completing work within the agreed-upon time frame
  • Staffing of engagement with partner and senior level professionals with nonprofit industry-specific qualifications and technical experience
  • Hands-on approach to planning, with management meetings and conference calls held routinely to discuss changes to the business, industry issues, new accounting pronouncements, etc.
  • Fees that are reasonable based on the scope of work 
  • Transparent approach to billing, with clear communication and an emphasis on avoiding surprises